Privacy Policy

01. Overview

School360 provides digital school services, including fee information, results, attendance, routines, admit cards and notices. Your school or college supplies and manages educational records; School360 processes information to deliver the services made available by that institution.

For questions about the accuracy of school records, please contact your institution. For questions about how the app handles information, use the contact details below.

02. Information handled

Depending on the features you use, the app may handle:

• Student and account details: name, student ID, class, section, roll, academic year, profile photo and institution details.
• Parent or guardian information: contact details associated with the student’s school account.
• Educational records: attendance, examination results, class and exam routines, admit cards and school notices.
• Fee and transaction records: allocated fees, dues, payment status, transaction references and receipts.
• Support information: messages, complaints and attachments you choose to submit.
• Technical information: IP address, device or browser information, session information and service logs needed to operate, troubleshoot and protect the service.

03. How information is used

• Verify account access and display the correct student’s records.
• Provide academic updates, notices, reports and enabled school services.
• Process fee payment requests and show payment confirmations and receipts.
• Respond to support requests and communicate service-related information.
• Maintain service reliability, investigate errors and protect accounts against misuse.

04. Sharing & connected services

Information is shared with your educational institution and authorized users where needed to provide the service. Relevant information may also be processed by service providers supporting hosting, technical support, enabled notifications or payment processing.

When you choose an external payment service, its handling of payment credentials and transaction information is governed by its own privacy policy. Review that policy before completing payment.

Information may also be disclosed where required by applicable legal obligations or to investigate misuse and protect the service. Access should be limited to the information needed for the relevant purpose.

05. App permissions & local storage

Some features may request device access when you use them. Where available, notifications deliver school updates; camera or photo/file access lets you select or capture an attachment; and download functionality lets you save documents such as receipts or admit cards.

You can manage available permissions in your device settings. Declining a permission may limit the related feature. The portal may use session cookies or local storage to keep you signed in and remember necessary settings. Clearing this data may sign you out.

06. Security & retention

Student records require careful handling. Account access and information should be restricted to authorized users. Please keep your login credentials private and sign out when using a shared device. No online service can guarantee absolute security.

Information is retained for the purposes described in this policy, subject to your institution’s recordkeeping requirements and applicable obligations. Retention can differ by record type. Contact your institution or School360 for details about a particular record.

07. Children’s privacy

This service includes school-age students. Student information is handled in connection with the educational services provided by their institution. Parents or guardians should assist younger students with account use and contact the institution about access, permissions or corrections.

If you believe a child’s information has been provided or accessed improperly, contact us and the institution so the matter can be reviewed.

08. Your choices, corrections & deletion

You may request access to, correction of, or deletion of information associated with your account by contacting your institution or School360. Please provide your institution’s name and student ID so the request can be located. Do not send passwords, PINs or payment credentials.

Requests require identity and authority verification. Removing app access does not automatically erase school records: some academic, financial or other records may need to be retained by the institution. We will coordinate with the institution to explain the action available and any records that must be kept.

Uninstalling the app removes it from your device; it does not itself delete the account or records held by the service.

09. Policy updates

This policy may be updated when app features or information-handling practices change. The latest version will appear on this page with a revised update date. Material changes should be communicated through an appropriate service channel.

10. Contact us